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Frequently Asked Questions for the Registrar's Office


•  How do I receive a transcript?

    1. a.   Go to B-CU website www .cookman.edu main page. Click on Academics, click on Registrar, click on Forms. Print the transcript request form to mail or fax to the Office of the Registrar. Detailed procedures are also on the Registrar web page.

      b.   Use the National Student Clearinghouse website www.getmytranscript.com to order your transcript 24/7.  There are options available: fax, mail, express mail, pick up, and electronic pdf.

      c.   To request and collect your transcript for the office, pay at the Cashiers' Office ($5 official transcript, $3 unofficial transcript) and bring receipt to the Registrar's Office. Transcripts can be picked up after 4:00p.m IF ordered before 12:00p.m.

      d.   For a free unofficial transcript for current students, go to the Wildcat Web, click on My Grades and then click on All Divisions All Terms. Transcript can be printed from any computer or you can use the computers in the Registrar's Office.

• What if I have a balance hold- how can I get my transcript?

a.   Balance hold prevents processing oftranscripts. Call the Bursars Office (386 4812507) to discuss. Transcript requests will not be processed for former or current students with balance holds.

• I ordered online through the National Student Clearinghouse and I am having trouble using their website.

a.   Call the Registrar's Office transcript clerk (386 4812583).  Instructions are available and the clerk can guide you through the ordering process.

b.   For further  help, call the National Student Clearinghouse (703 742 4200).


•   I cannot register on the Wildcat Web...there  is a financial hold on my account. What do I need to do?

a.   You will need to contact the Bursars Office showing proofthat you have enough financial aid to cover the cost of tuition  for the upcoming semester and tell the Bursars Office how you will cover any balance (ifthere is a balance), and

b.   They will clear you to register.

c.   Then you would need to go back to the Wildcat Web and change the term to the appropriate term and proceed to register for classes.

•   What happens if I forget to clear my balance before the deadline?

a.   If students forget to clear balances, schedules will be deleted, and they must register again before the last day to add classes.

•  Can I get a refund for classes that I drop?

a.   Refunds are handled in the Bursars Office, who will post the dates for a refund.  The refund policy is printed in the current catalog. Students may only receive refunds for courses that are cancelled by the university.

•  What happens if I register for a class but decide not to attend the class?

a.   Students must drop courses by the last day to register (end of first week of class) to avoid being charged for classes they do not attend.

•  When can I register?

a.   Please check  the  dates  on  the  current  year  academic  calendar  for  early   online registration dates. Remember to advance register to secure your seat.

•  What is considered full-time status?

a.   A student registered for 12 or more hours is full-time.

•  What is considered part-time status?

a.   A student registered for less than 12 hours is part-time.

•    I am an incoming freshman. Why can't I register now?

a.    New students must take placement tests before they can register unless they have been exempted.

•    How can I know if I have been exempted?

a.   Refer to Testing & Evaluations in the Gale Lemerand Nursing Building Room #173 or at 386-481-2306

•  What is the placement test?

a.   The placement test consists ofthree parts-reading, English, and math?

•  Why do I have to take the test?

a.   It is the administrative  academic policy.

•   How high do I need to score in order to take all college courses?

a.   The Testing Center will be able to assist you with that information when you schedule your testing appointment.

•  I am a first semester freshman. I will be arriving late,when can I register?

a.   Please notify the Admissions Office, they will notify other departme.nts.

•   I am dissatisfied- how do I get my monies back?

a.   Refer to the Bursars Office.  If you have registered and classes have started, you would have to withdraw from the institution.

•   If I withdraw from school,do I have to submit a re-admission application form?  Yes

a.   Students may complete an Application for Re-Admission, by July 30 for the fall semester or by November 30 for the spring semester. The nonrefundable application fee is $25.00. The student will be informed in writing ofthe decision by the Registrar's Office. Former students whose college education has been interrupted for five or more years must complete the most recent curriculum in the major as shown in the current undergraduate catalog. Before proceeding in the major area, students re-entering after10 years or more will be required to demonstrate proficiency, through examination, in courses previously taken at B-CU.

Transfer of Credit

•   DEVELOPMENTAL COURSES ARE NOT TRANSFERABLE:  Although Bethune-Cookman University accepts courses transferred from other institutions  that lead to a college degree at this institution, it does not accept developmental/remedial courses from other institutions.


Revision Dates:  1/29/09; 2/19/09;7/21/09;10/30/09

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