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FAQ's & Document

How can I get my student PIN?

  • If you are a new student, contact the academic advisement office
  • Contact your advisor
  • If you still can’t get your pin, contact CIT helpdesk

How can I get my faculty or staff PIN & ID?

  • If you are a new employee, your PIN and ID will be created and emailed to you after necessary paperwork in HR has been completed
  • If you are not a new employee, contact the CIT helpdesk

Can’t log on the wildcat web?

  • Remember: The login to wildcat web is case-sensitive
  • If you have been trying to login more than 10 times, you have been disabled, contact CIT help desk to unlock your account
  • If you get the error message “page can’t be displayed”, the system is offline. Try logging in after a few minutes and check email to see if the system is experiencing a problem or update

Lost my PIN?

  • Contact the CIT help desk

Can’t see any student tabs?

  • Contact the helpdesk. You are missing the student and advisee roles access

Can’t see courses I teach?

  • You have the wrong faculty ID number. Contact the Registrar office

Can’t see some of my budgets?

  • You have not been given access to that budget.  Contact your supervisor to request access for you.

How can I print to my office printer?

  • Your printer needs to be set up. Contact CIT help desk

Why wont my report print?

  • Check message on your spool files
  • Printer may be ended. Call Help desk

Why is my report not running?

  • Report selections may not be correct
  • Report job may be locked
  • You may not have access to files
  • If any, or all above scenarios are true, contact the help desk

How can I have access to function(s) not in my menu?

  • Contact the help desk

Can’t sign on to the iSeries?

  • If system tells you that you can’t sign on, your account may be disabled. Contact the helpdesk
  • If can’t see sign on screen, the system is down. Try logging in after a few minutes and check email to see if the system is experiencing a problem or update

How can my new hires get trained?

  • Check Administrative Computing web pages for training information
  • Contact the help desk

The latest news from wildcat country...

B-CU Hosts Free Summer Academy for Local Children

Approximately 100 elementary school-age children descended on the campus of Bethune-Cookman University for a Summer Academy for rising third, fourth and fifth graders. Frolicking across the green lawns of the institution, the young students learned not only the basics such as reading, math and science, but also the importance of attending college and planning their future careers.


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