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Refund Policy

Drops
No adjustment is made to tuition charges when a student “drops” a course after the last day of the Add/Drop Late Registration Period.


Withdrawals
When a student officially withdraws from the University, a refund or adjustment of Tuition will be calculated as follows:

Fall and Spring Semesters:

  1. 100 percent of tuition charges if the student withdraws on or before the last day of the Late Registration Period; Room and Board charges are not refundable once a student moves into the residence hall.
  2. Up to 90 percent of tuition charges if the student withdraws after the last day of Late Registration but on or before the last day of the second week of classes; Room and Board charges are not refundable once a student moves into the residence hall.
  3. Up to 50 percent of tuition charges if the student withdraws after the second week but on or before the last day of the fourth week of classes; Room and Board charges are not refundable once a student moves into the residence hall.
  4. Up to 25 percent of tuition charges if the student withdraws after the fourth week but on or before the last day of the eighth week of classes; Room and Board charges are not refundable once a student moves into the residence hall.

 
First-time students are eligible to receive a 100 percent adjustment/refund of tuition charges if they withdraw on or before the last day of the Late Registration Period; a prorated adjustment/refund will be processed if they withdraw after the last day of Late Registration but on or before the last day of the tenth week of classes. Room and Board charges are not refundable once a student moves into the residence hall.

Summer Sessions:

  1. 100 percent of tuition charges if the student withdraws on or before the last day of the Late Registration Period; Room and Board charges are not refundable once a student moves into the residence hall.
  2. Up to 90 percent of tuition charges if the student withdraws after the last day of Late Registration but on or before the 5th day of classes; Room and Board charges are not refundable once a student moves into the residence hall.
  3. Up to 50 percent of tuition charges if the student withdraws after the 5th day of classes but on or before the8th day of classes; Room and Board charges are not refundable once a student moves into the residence hall.
  4. Up to 25 percent of tuition charges if the student withdraws after the 8th day of classes but on or before the 10th day of classes; Room and Board charges are not refundable once a student moves into the residence hall.

 
First-time students are eligible to receive a 100 percent adjustment/refund of tuition charges if they withdraw on or before the last day of the Late Registration Period.  A prorated adjustment/refund will be processed if they withdraw after the last day of Late Registration but on or before the last day of the second week of classes. Room and Board charges are not refundable once a student moves into the residence hall.
                           
Adjustments/refunds will be processed by the Student Accounts Office if written notice of withdrawal of enrollment from the University is received from the student or designated staff person and approved prior to the end of the eighth week (returning students) or the tenth week (first-time students) of classes during the Fall and Spring semesters. The withdrawal must be received prior to the end of the 10th day of classes (returning students) or the second week (first-time students) of classes during the Summer sessions.

There will be no adjustments or refunds for room & board fees, institutional paid charges, waived charges, bookstore charges, late registration fees, housing assessment fees, or fines.

When a student is required to withdraw due to disciplinary action, the student forfeits their legal rights and privileges as a member of the University family. All payments made toward assessed charges are also forfeited. There will be no adjustments or reimbursement of tuition, room and board charges, fees/fines, or bookstore charges.

In addition, there will be no adjustments or reimbursement  of charges or payments in the event the operation of the University is suspended at any time as a result of any act of God, strike, riot, disruption, or for any other reason beyond the control of the University.

Students who withdraw from courses after the Late Registration Period may be eligible for a 100% adjustment/refund of tuition and room & board charges (if applicable); bookstore charges & fines/fees excluded, if one or more of the following holds true:

  1. Student's involuntary call to active military duty.
  2. Death of the student or member of his/her immediate family (parent, spouse, child, sibling).
  3. Illness of the student of such severity or duration, as confirmed by a physician, that completion of the semester is precluded.
  4. Cancellation of the course(s) by the University.
  5. Exceptional circumstances, upon approval of the University president or his/her designee.


Return of Federal Title IV Funds    
When a recipient of  Federal Title IV grant or loan assistance withdraws from the University during the semester, the University must determine the amount of the Title IV grant or loan assistance (not including Federal Work Study) that the student earned as of the student's withdrawal date. Unearned Federal Title IV financial aid funds must be returned to the Title IV Programs.

Keep in mind that when Title IV funds are returned to the program, the student MAY OWE A BALANCE to the institution.

This policy applies to students who withdraw, who are expelled, or who leave without notice. The return of funds for these students will be determined according to the following policy:

  1. The term "Title IV Funds" refers to the Federal Financial Aid Programs authorized under the Higher Education Act of 1965 (as amended) and includes the following programs: Unsubsidized FFEL loans, Subsidized FFEL loans, Unsubsidized Federal Direct Stafford Loans, Subsidized Federal Direct Stafford Loans, Federal Perkins Loans, FFEL Parent PLUS Loans, Federal Direct Parent PLUS Loans, Federal Pell Grants, Federal SEOG grants, Federal Academic Competitiveness Grant (ACG), National SMART Grant, and the TEACH Grant.
  2. A student's withdrawal date is:
  3. a.    The date the student began the institution's withdrawal process (as described in the BCU catalog) or officially notified the institution of intent to withdraw; or
    b.    The midpoint of the semester for a student who leaves without notifying the institution; or
    c.    The student's last date of attendance at a documented academically related activity.

  4. Title IV aid is earned in a prorated manner up to the 60% point in the semester.  The amount the student has earned is based on the number of days the student attended classes as compared to the number of days in the entire term which runs from the first day of classes to the published last day of final exams.  No adjustment will be made to Title IV aid after the 60% point in the semester.
  5. In accordance with federal regulations, when financial aid is involved, funds will be returned to the Title IV programs in the following order:

Unsubsidized Federal Stafford Loan
Subsidized Federal Stafford Loan
Federal PLUS Loan
Unsubsidized Federal Direct Stafford Loan
Subsidized Federal Direct Stafford Loan
Federal Direct PLUS Loan
Federal Perkins Loan
Federal Pell Grant
FSEOG
Other Title IV Aid Programs
Other Federal, State, Private, or Institutional Aid
The Student

Refund of Credit Balances
Refunds are processed by the Student Accounts Office when a student has resolved all financial obligations against their University debts, and their student account reflects a credit balance. Refunds are processed within 14 days after the student’s account reflects a credit balance.  It is the student’s responsibility to inform Student Accounts of any changes to their address.

Students have three options for receiving refunds through Higher One: an electronic payment to the Wildcat Debit Card which is issued to all students, an electronic funds transfer to an existing bank account, or a paper check.  Each option has different timing.  When a refund is payable to a parent or third party, the refund will be issued by check.

Through the Wildcat Web located on the University’s website, students have access to review their charges, financial aid, payments, credit balances, refunds issued, and/or any balances that may be due.  If a student visits the Student Accounts Office and requests information about their student account, the student must present their student identification or another form of picture identification.

With the exception of federal Parent Plus loans where the parent has not provided written authorization to refund the loan to the student, to the extent that funds paid to Bethune-Cookman University on behalf of the student exceed the total amount of tuition, fees and other expenses due from the student, Bethune-Cookman University will refund such excess payments (excluding any non-refundable financial aid) directly to the student, regardless of whether any funds were paid by the student, the student’s parents or any other third party.  Bethune-Cookman University assumes no responsibility for remitting such excess payments to any person other than the student. 

The Wildcat Debit Card through Higher One
The University has partnered with Higher One to provide disbursement services for financial aid and tuition refunds through the Wildcat Debit Card.  Students will have several choices in how they receive their refund monies.  However, choosing an Easy Refund to the OneAccount is the fastest choice for receiving refunds.  To learn more about the Wildcat Debit Card and get answers to the most frequently asked questions, students can visit:  www.wildcatdebitcard.com.

Parental Refund Authorization Form
If the student’s account reflects a credit balance that is the result of a Parent Plus Loan or a Sallie Mae Plus Loan, the parent that authorized and signed the loan must submit a notarized Parental Refund Authorization Form to the Office of Student Accounts if the refund is to be issued to the student.  Without the form, the refund will be issued to the parent who authorized and signed the loan and will be mailed to the address on the loan application.

Credit Balance Authorization Form
A Credit Balance Authorization Form must be submitted if the student or parent (Plus Loan) is requesting Student Accounts to hold a credit balance and apply the funds towards the expenses of a future term within the same academic year.  If the Credit Balance Authorization Form is not on file prior to the processing of a refund, the refund will automatically be issued.

Billing Statements
E-mail notifications are sent to the B-CU student e-mail address and authorized parents when the eBill is available to view on-line. We encourage you to view the eBill to make sure that you do not have a balance due. A reminder e-mail will be sent to those students/parents who have not viewed the eBill.
 
Students are encouraged to use the Wildcat Web to review their accounts as it is the students’ responsibility to be aware of any balances that may be due on their account.

Third Party Billing Statements & Payments
Third party billing statements are issued only upon request from the student and/or parent.  The request must be made to the student’s assigned Staff Accountant. 

Persons interested in making a payment on a student’s account may click on the following link: http://www.cookman.edu/payment/index.html.

Collection of Past Due Balances
If a student has a balance due on their account, a “hold” will be placed on the student’s account, and the balance must be paid in full before the student will be permitted to register for the next semester, reside on-campus, receive a Bookstore Authorization, or graduate. 

When a student has a past due balance and is not enrolled, the student will not be permitted to receive a transcript.  However, a student with a past due balance who is enrolled at the time of payment and request of a transcript will be permitted to receive an “unofficial” transcript.

If the balance is not paid within a year of the date that the balance occurred, the student’s account balance owed to the University will be submitted to an outside collection agency. The selected agency will actively pursue collection of the bad debt against the student.

Students should notify the Student Accounts Office when a balance has been settled.  Staff will review the account, and the “hold” will be removed.  Questions may be directed to the Student Accounts Collection Representative or any other Student Accounts Staff.

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