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Adobe at B-CU

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Adobe Creative Cloud provides digital media creation and design-related software applications and services, including Adobe Acrobat Pro DC, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, Adobe Animate, Adobe Lightroom and Adobe Muse. Creative Cloud applications work seamlessly with one another, and with Adobe Creative Cloud Mobile applications when linked through your Enterprise Adobe ID.

NOTE: Once you go through the process described below – you choose from Adobe’s Creative Cloud portal what Creative Cloud applications to fully install on your computer. Because some apps have other apps as dependencies, Adobe will automatically install those dependencies, even if you don’t select them, so the app you chose will work. When new versions of the Creative Cloud products are downloaded they will seamlessly update any existing versions installed on your computer. Cloud-based storage is an option to store your Creative Cloud files and other assets via Adobe’s Creative Cloud Portal.

Contact the CIT HelpDesk at (386) 481-2070 for assistance.

Platforms: Windows, Mac (OS 10.9+)

 VENDOR INFORMATION


Access

  • B-CU-managed faculty/staff computers: Faculty/staff managed computers have access to Adobe’s Creative Cloud Portal through the Creative Cloud Application found in Software Center (Windows) and Self Service (Mac running OS 10.9+). This application must be installed on B-CU-managed computers to allow all Adobe products on the Adobe Creative Cloud Portal to be installed on your computer even if you don’t have administrative rights on your computer. As a faculty or staff member, after you get to the Adobe Creative Cloud Portal, you must sign in to the Enterprise Adobe Creative Cloud account with your @cookman.edu email address. Once you click the password field you will be prompted to choose an account. Select Enterprise ID. You will then be redirected to the B-CU login page where you will need to enter your @cookman.edu username and password – the same way you log in to Office 365 and Lynda.com.
  • Unmanaged B-CU-owned and Faculty/staff personal computers: For unmanaged or personal computers faculty and staff must go to the Adobe Creative Cloud Portal and create an account.
    • Once you get to Adobe’s Creative Cloud Portal, sign in with your @cookman.edu email address. Once you click the password field you will be prompted to choose an account. Select Enterprise ID. You will then be redirected to the Northeastern login page where you will need to enter your @cookman.edu username and password – the same way you log in to Office 365.
    • When you create your Adobe account you will get two active licenses which you may use on your office and/or home computers. If you want to have these products on a third device, you may do that, but one of the two active licenses will be reassigned by Adobe to the new device. You do not get to choose which device Adobe removes the license from. You can access Creative Cloud again on the device that no longer has an active license by going through the Adobe login process on that device.
    • If you have an Adobe Creative Cloud application currently installed on your computer, the license may have expired on September 15, 2017.  In order to reactivate the installed Creative Cloud applications you can sign in to the Adobe’s Creative Cloud Portal using your @cookman.edu email address and then provide your @cookman username and password.
    • Availability of this software title from Academic Software Center is not through a B-CU's site license or campus agreement with Adobe, and is therefore subject to change at any time. NOTE: To use the third-party vendor’s system on a Mac, the supported browser is Safari.
  • CIT-managed computer labs: Adobe Creative Cloud products are installed on all Macs running OS 10.9+, making them available for faculty, staff, and students to use.

    • NOTE: The Creative Cloud applications installed on lab machines use a serialized license that does not allow signing in with your Adobe ID. Under the university’s Enterprise agreement with Adobe, students are only allowed to use Creative Cloud on lab machines utilizing the serialized license.

Registering Multiple Devices

  • When you create your Adobe account, you are entitled to two active licenses, which you may use simultaneously on your office and/or home computers. If you want to have these products on a third device, you may do that, but one of your two active licenses will be reassigned by Adobe to the new device.
  • You do not get to choose which device Adobe removed the license from.  You can access Creative Cloud again on the device that no longer has an active license by going through the original Adobe login process for that device.

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Access options no longer available

  • Adobe Creative Cloud applications are no longer available from the HelpDesk for local installation on unmanaged university-owned computers.

If you have any questions or need help, contact the CIT HelpDesk at (386) 481-2070, email helpdesk@cookman.edu.

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